WHAT I DO
Fractional Leadership. Measurable Results.
HOW I CAN HELP

SALES SYSTEMS
CRM • Pipeline • Follow-Up • KPIs
Build a more consistent sales process with better visibility, stronger follow-up and clear accountability.

OPERATIONS
Processes • Workflows • Technology
Improve day-to-day operations with clearer processes, better workflows and stronger team accountability.

GROWTH LEADERSHIP
Strategy • Development • Delegation
Bring structure to growth with clearer priorities, experienced leadership and practical implementation.
WHEN GROWTH CREATES COMPLEXITY
Growth is exciting—but it can also expose gaps in your sales process, operations and team structure.
Leads aren't consistently followed up. Processes live in people's heads. The owner becomes the answer to every question. Technology isn't being used to its full potential.
That's where fractional leadership can make a difference.
You may not need another full-time executive. You may need experienced leadership focused on the right priorities.


EXPERIENCE THAT DRIVES RESULTS
I bring more than 14 years of hands-on business leadership experience, including serving as Vice President and Director of Sales, Marketing & Technology for Warren Weiss Insurance Agency. During my tenure, the agency grew from 4 to 9 employees while I helped lead sales, operations, technology, business development and day-to-day operations.
My experience spans small business, insurance, property management, nonprofit leadership and community organizations—giving me a practical understanding of the challenges business owners face as they grow.
Today, I bring that experience to Knight Business Solutions, helping business owners strengthen their systems, improve accountability and turn plans into action.
I understand growing businesses because I've helped lead them.
PA Licensed Insurance Professional • CIC • Notary Public
RAMP Certified • RAMP Owner/Manager Certified
DOES THIS SOUND FAMILIAR?
SALES
OPERATIONS
LEADERSHIP
“Our sales follow-up isn't consistent.”
“We have a CRM, but we're not using it effectively.”
“We've grown, but our processes haven't grown with us.”
“Too many things are still falling through the cracks.”
“Everything still comes through me.”
“My team is busy, but accountability is a challenge.”
Growth can create challenges that weren't there when your business was smaller.
If this resonates with you, hiring a new full-time executive isn’t the only path. Strategic fractional help may be the right fit.

